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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Fischer

November 11, 2024

5  out of  5
rating by Robert Fischer
"Jen was very helpful with my insurance transaction, she made the change of coverage go very smooth. All my insurance issues were taken care of in literally a matter of minutes. I would highly recommend Jen to friends and family."
We responded:
"Robert, thank you for your wonderful review! I'm happy to assist and make the process smooth and quick. Your recommendation means a lot! If you or your friends and family ever need further assistance, don't hesitate to reach out. - Jen Korus - State Farm Insurance Agent, Lino Lakes, MN"
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S Heather Pikula

August 27, 2024

5  out of  5
rating by S Heather Pikula
"Beautiful office and great people!!"
We responded:
"Thank you, Heather! I'm glad you enjoyed our office and team. Thank you for supporting us!! - Jen Korus - State Farm Insurance Agent, Lino Lakes, MN"
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Fely Rivera

July 13, 2024

5  out of  5
rating by Fely Rivera
"Oh, what a great team, Jen and Brenna! They are both amazing at doing their jobs with professionalism, great enthusiasm, detail oriented, interpersonal and problem-solving skills. They are warm, friendly, helpful, caring, patient and magnificent people that I truly enjoy interacting with. I don’t hesitate to refer them to anyone. Come and join this outstanding team, and rest assured that you will be cared for with genuineness."
We responded:
"Thank you, Fely, for the amazing review. Our team works hard to provide a great insurance experience in Woodbury and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Rachael Devine

June 26, 2024

5  out of  5
rating by Rachael Devine
"After meeting with Jen for the first time yesterday, it was clear that we made a very wise decision to transfer our accounts to her watchful eyes. She wanted to get to know us as people first to really understand what coverage made the most sense moving forward. We left feeling very confident and at-ease that she had our best interest at heart."
We responded:
"Rachael, I'm delighted you had a positive experience during your recent visit! I am happy you felt confident and at ease with our personalized approach to understanding your coverage needs. Thank you for trusting us with your insurance needs! Jen Korus - State Farm Insurance Agent, Woodbury, MN"
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Cory Larson

May 5, 2024

5  out of  5
rating by Cory Larson
"Jen and her State Farm team have been amazing to me. I've used many different companies over the last twenty years. Prices can vary but overall I've found State Farm to be competitive. Most importantly, Jen has always responded to my questions quickly and has proactively searched for ways to save me money. I highly recommend her team."
We responded:
"Thank you Cory! We look forward to taking care of all your insurance needs for years to come. "
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Amparo Garcia

April 29, 2024

5  out of  5
rating by Amparo Garcia
"Jen and her staff are extremely responsive and diligent in providing excellent custom service. They are always helpful and willing to go the extra step! Thank you!"
We responded:
"Amparo, thank you for your review! We hope to continue serving your insurance needs for many years!"
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Blue Gravity

April 16, 2024

1  out of  5
rating by Blue Gravity
"The woman lied right to my face. She said leaning over the table to look directly into my face, "no i will not". Next month they went up dramatically. What a bold faced lier. Not for Christians."
We responded:
"I apologize for your poor experience. As I am sure you know, agents do not have the ability to determine or increase rates. We do have the ability to make sure you have all the discounts available and to review your options on coverage. Please give us a call and we are happy to help! Thanks! Jen "
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Kay Yang-Cha

April 12, 2024

5  out of  5
rating by Kay Yang-Cha
"We have been with the State Farm for our home and cars since 2016, and we truly appreciate the prompt advice and support of Jen and her staff."
We responded:
"Thank you for the five-stars, Kay! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Jen Johnston - State Farm Insurance Agent"
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Rich Fons

April 11, 2024

5  out of  5
rating by Rich Fons
"Working with Jen is great, as she is extremely helpful and patient and is very willing to work with me on my own schedule. This may be over the phone, on a telechat meeting, or in person. This is great in my busy schedule. She does not use high pressure tactics and is easy to work with. Definitely recommend her to anyone looking to switch coverage or agents."
We responded:
"Wow, thank you for the five-star rating, Jen! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations. We hope to provide you with excellent customer service and coverage for years to come. - Jen Johnston - State Farm Insurance Agent"
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Jessica Giesner

March 18, 2024

5  out of  5
rating by Jessica Giesner
"So happy to be with State Farm and this office! Brenna- is one of a kind and GREAT to work with! She answers any questions and goes above and beyond to assist. Very happy we switched to this office!"
We responded:
"Jessica, we are glad to hear about your positive experience with Brenna and our team. We are grateful for your kind words and for choosing our office to meet your insurance needs. Thank you for trusting us with your insurance needs, and we look forward to continuing to assist you in the future. - Jen Johnston - State Farm Insurance Agent, Woodbury, MN"
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Craig Trottier

March 8, 2024

5  out of  5
rating by Craig Trottier
"I just want to thank Jen and her team for the great care and service! In particular want to thank Brenna Perrin for going the extra mile all these years!!! I'll follow you wherever you go!"
We responded:
"Hi, Craig! Thank you for your heartfelt acknowledgment. Your recognition of my and my team's efforts, especially Brenna Perrin's dedication, means a lot. We appreciate you for letting us be your good neighbor!"
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Rebecca Thomsen

February 27, 2024

5  out of  5
rating by Rebecca Thomsen
"We have been very pleased with the service we receive from Brenna Perrin. Brenna responds to our questions and requests quickly and provides professional assistance in a timely manner."
We responded:
"Thank you, Rebecca, for your positive feedback and for acknowledging the excellent assistance from Brenna! We greatly value your support and feedback. Thank you for choosing us as your coverage provider!"
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Chiwaukeemoon

February 23, 2024

5  out of  5
rating by Chiwaukeemoon
"I highly recommend Jen and her staff. Very helpful and patient, understanding and very flexible. Excellent customer service and communication regarding my account and answered all of my questions and quick to respond within seconds of creating my request. The Midwest folks and representatives here in our state at State Farm are the best! 10 stars! Another reason why I switched from the previous Auto insurance carriers. US local based representatives instead of the usual helpless desk representatives that either hang up on you or after waiting for 30 minutes to get through and then they still can't help usually representatives from foreign overseas call centers. Just for that based on principle it's worth having State Farm and I am glad I switched!"
We responded:
"Erika, thank you so much for your incredibly kind words! It means the world to me and my team to hear that we've been able to make such a positive impact on your insurance experience. We strive to provide the best possible service to all our clients, and I'm thrilled to hear that we've been able to exceed your expectations. I understand how frustrating it can be to deal with impersonal customer service and overseas call centers, which is why I am committed to providing personalized, local support to all our valued clients like you. Your satisfaction and peace of mind are always our top priorities. Please know that I am here for you whenever you need assistance or have any questions about your policy. Don't hesitate to reach out, and I'll be more than happy to help in any way I can. Once again, thank you for choosing State Farm and for putting your trust in me and my team. We truly appreciate your business and look forward to continuing to serve you for many years to come."
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Andrea Flohr

February 23, 2024

5  out of  5
rating by Andrea Flohr
"Jen and her staff are friendly and knowledgable and very easy to work with. They set us up with all of our insurance needs at a reasonable cost. Very happy with this acency!"
We responded:
"Andrea, thank you for your kind words! We're thrilled to hear that our team provided you with friendly and knowledgeable service, making it easy to set up all your insurance needs at a reasonable cost. Your satisfaction is our priority, and we're delighted to have you as a valued customer. Thank you for choosing us!"
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Ben Straus

February 21, 2024

5  out of  5
rating by Ben Straus
"Jen Johnston's branch of State Farm has been very good for my needs. I've only been with them a short time (6 months) but their service, communication, and effort has been top notch. They're very reachable by phone, text, etc and are very willing to help explain coverages and reassure you of sufficient coverage. Their pricing is very competitive (I compared them to USAA). Ultimately, for my needs it did make sense to switch to USAA (mainly for certain specific coverage I need & my family's long history at USAA) but I will be continuing to check in with Jen to reevaluate periodically. As well, I'd highly recommend Jen to anyone looking for insurance, or at least to merely consider Jen in your assessment of insurance provider options."
We responded:
"Ben, thank you for taking the time to share your experience with us. We're delighted to hear that our service, communication, and effort met your expectations during your time with our office! It's wonderful to know that you found us easily reachable and appreciated our efforts to explain coverages thoroughly. Please know that our doors are always open for any future insurance needs or evaluations you may require. Your recommendation means a lot to us, and we're honored to have earned your trust. Thank you again for choosing Jen Johnston State Farm Agency!"
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Bethany White

February 19, 2024

5  out of  5
rating by Bethany White
"Great people to work with, thanks for making my set and payment so easy"
We responded:
"We are overjoyed by reviews like this, Bethany! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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William Perkins

February 13, 2024

5  out of  5
rating by William Perkins
"State Farm should be very proud of her!!"
We responded:
"We love seeing five-stars, Randy! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. -Jen "
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Margaret Doonan

February 13, 2024

5  out of  5
rating by Margaret Doonan
"I absolutely love this State Farm office! Recently had a claim on my husband’s car and everything was handled so quickly from start to finish! They get the job done!!!"
We responded:
"We love seeing reviews like this, Marge!! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! -Jen "
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Shellbell dell

February 13, 2024

5  out of  5
rating by Shellbell dell
"We have been so very pleased with the outstanding service Jen, our new State Farm Agent has provided for us. Brenna, our State Farm representative for almost 15 years now, and we wouldn’t have it any other way, went above and beyond with effort to get us settled into our new Agent's office. We were rewarded with a wonderful Apple Pie from Keys for Thanksgiving as a thank you for our business. THANK YOU for the great service!!!"
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Brenna, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Kate Eaves

February 13, 2024

5  out of  5
rating by Kate Eaves
"Fantastic service! Knowledgeable on life insurance! Answered all my questions and fast responses too!"
We responded:
"Thank you for taking the time to leave us a review, Kate. Our State Farm office in Woodbury would be nothing without policyholders like you!"
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Jordan Hansel

February 12, 2024

5  out of  5
rating by Jordan Hansel
"Jen and crew are fantastic!"
We responded:
"Jordan, thank you so much for the great review! We enjoy working with you!! "
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Bill Johnson

February 12, 2024

5  out of  5
rating by Bill Johnson
"I have been using Jen Johnston's state farm agency for my personal and business insurance for the past year. I have been very happy with the service provided. Whenever I need anything, they are prompt to reply to my emails and provide the information requested. I will continue to work with Jen and her team."
We responded:
"Thank you, Bill, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Gwen Scarasso

February 9, 2024

5  out of  5
rating by Gwen Scarasso
"I talked with Brenna for a policy review. She was friendly, professional and helpful. She gave me a follow up call like she said she would!"
We responded:
"Gwen, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Brenna cares a lot about our customers."
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Rachel Hase

February 1, 2024

5  out of  5
rating by Rachel Hase
"Thank you for being helpful in providing insurance to me and being proactive while being kind!"
We responded:
"Thank you for the five-stars, Rachel! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Monique Gee

January 30, 2024

5  out of  5
rating by Monique Gee
"Thanks Jen and team for all your assistance when needed, not just with car insurance, but with my homeowners insurance as well!"
We responded:
"Thank you so much for the kind review! We are lucky to have amazing customers like you and we look forward to taking care of your insurance for many years to come!"